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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Delta Love

Delta Love

May 21, 2025

5  out of  5
rating by Delta Love
"Micheal LaRue has been helpful since the beginning of the year & today he finally was able to help me get the coverage I needed. I appreciate his patience and not leaving me in the dark. He gets 5 stars from me! Thanks"
We responded:
"So glad he was able to help! Glad to have you as a part of our State Farm family!!"
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amber’s aloe

May 15, 2025

5  out of  5
rating by amber’s aloe
"It was such an easy transaction and affordable coverage! I would highly recommend :)"
We responded:
"Thanks so much Amber!!"
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Kaitlin Bramlett

May 6, 2025

5  out of  5
rating by Kaitlin Bramlett
"You can’t get better customer service than this! If you’re looking for a great insurance company with an agent that actually cares about her customers, this is the one for you! Laura is the absolute best, you’re missing out not having her as your agent!"
We responded:
"Thanks Katilin! We love working with you and Nick!!!"
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jane legions

April 28, 2025

5  out of  5
rating by jane legions
"Very professional and courteous service."
We responded:
"Thank you! Appreciate your kind words."
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Kris

April 28, 2025

4  out of  5
rating by Kris
"Easy to compare policy options"
We responded:
"Thanks Kris, glad to have you on board!"
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Luke Braswell

April 9, 2025

5  out of  5
rating by Luke Braswell
"Laura McKay is the BEST! So easy to work with and even better to talk with!"
We responded:
"Thanks Luke! So happy to have you and Lily on board with our insurance family!"
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sinsai 69

April 8, 2025

5  out of  5
rating by sinsai 69
"Always on top of the issue before it becomes a problem. Love the job done by the team,thanks."
We responded:
"We appreciate your kind words! Always here for you."
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Jesse Clemons

April 8, 2025

5  out of  5
rating by Jesse Clemons
"I texted last minute for some documents to be faxed & it took only 5 minutes to get a response. Great service!!"
We responded:
"We were happy to help...that is what we are here for!"
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David Sharfman

April 4, 2025

5  out of  5
rating by David Sharfman
"I was recently transferred to Ms McKay’s office after my agent retired. I had received excellent service for 15 years, and Laura’s office made the transition seamless. They have handled every concern and question in a friendly and efficient fashion. Michael is whom I have primarily dealt with, and he has been spectacular."
We responded:
"Thank you so much for your kind words. We are always here to help!"
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Turkessa Withers

April 1, 2025

5  out of  5
rating by Turkessa Withers
"My agent is the best hands down she has always taken great care of all of my needs if anyone is in need of an agent please call Laura McKay she is the best"
We responded:
"We love you! You are family! "
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ashley freeman

April 1, 2025

5  out of  5
rating by ashley freeman
"Laura made the process so easy! We are very happy with the rates we received as well! We highly recommend Laura with State Farm!"
We responded:
"Thanks Ashley! We are happy to have you as a part of our insurance family!"
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christie arnold

March 20, 2025

1  out of  5
rating by christie arnold
"I’ve been with State Farm for over 10 years. I had my first claim, a small one even, for homeowner. I switched over to Laura McKay just to go over insurance policy, I never had a chance to talk to Laura, but I did talk to her team member, Amy. Amy, was just AWFUL and very uninformed. She made sure to reiterate that State Farm wouldn’t pay for anything unless my walls were falling down. I asked her a few times if this was interpretation or if she could give me some literature on this. I just couldn’t even believe it, and instead of being helpful or informative.. she just kept trying to tell me that State Farm will not pay for anything unless the walls are physically falling down. I did ask her to send me some literature from the policy stating that. I still haven’t heard back from her. I never got a chance to speak with Laura - because after that conversation I switched insurance agents immediately! Just putting this out there.."
We responded:
"I am sorry that you had a bad experience and feel that way towards me and my team. I promise we do everything we can to make all experiences flawless."
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Kylie Watts

March 14, 2025

5  out of  5
rating by Kylie Watts
"Ame was amazing to work with, I expressed my concerns on how our old policy with another company was really high especially with one of our vehicles being an older model. She worked her magic and gave me two different quotes. Ame let me decide which one would best fit us financially and our amount of driving. Ame made sure to explain our policy and what each section we were paying for ment. She also directed me on how I needed to go about canceling our other policy so we didn’t have a lapse in insurance. 10/10 would recommend! Thank you so much!!"
We responded:
"Thanks so much, and we are happy to have you as a part of our insurance family!"
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Andrea Hernandez

March 5, 2025

5  out of  5
rating by Andrea Hernandez
"Excellent customer service with quick responses. I recommend without reservation"
We responded:
"Thanks Andrea! We appreciate you!"
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Cathy Clark

February 6, 2025

5  out of  5
rating by Cathy Clark
"Laura McKay is a wonderful insurance agent. She helped me find the coverage I needed without overselling me. She also was there for me and responded quickly when I had a claim. I will never use another insurance company or agent other than Laura at State Farm. She has a customer for life!"
We responded:
"Thanks CC! We love helping you with your personal and business insurance! You are a rockstar."
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Matt Hoover

January 15, 2025

5  out of  5
rating by Matt Hoover
"Laura is extremely detailed and always answers every question. Very good at suggestions of what fits our needs. Highly recommended! 5 ⭐️ for sure!"
We responded:
"Thanks Matt! Always love helping you and LJ!"
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Michael Phillips

August 8, 2024

5  out of  5
rating by Michael Phillips
"Laura has taken care of my family for years through home purchases, cars, and more. She always makes sure everything goes smoothly."
We responded:
"Thanks Michael, appreciate the kind words."
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Allison Bennett

August 7, 2024

5  out of  5
rating by Allison Bennett
"I adore Laura and her team! Any question, issue or concern I have is always addressed timely and professionally. Insurance is one less thing for me to worry about because I am confident with this team!"
We responded:
"We love having you as a part of our State Farm family!"
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Nova King

August 1, 2024

5  out of  5
rating by Nova King
"Best Agent ever. Always keeping us informed on changes or updates to policy. They will make sure your coverage is what's best for you without adding things you don't need. Great customer service. Been here so long it's just like family. Thanks McKay and Company for all you do..."
We responded:
"Thank you for your kind words! We are always here for you!!"
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Beverly Pearson

July 25, 2024

5  out of  5
rating by Beverly Pearson
"Laura gives THE best service…day or night…she’s there!!!"
We responded:
"Thanks Bev! Always here for you!"
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Kelsey Walczak

July 16, 2024

5  out of  5
rating by Kelsey Walczak
"Laura is AMAZING! Answered all my questions and got me the best price for my insurance."
We responded:
"SO excited to be working with you Kelsey aka Clare hahaha"
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icyPineapplez -

July 16, 2024

5  out of  5
rating by icyPineapplez -
"Laura is one of the best!! She is always there to help no matter the situation or time !!!! I wouldn’t want to deal with anyone else."
We responded:
"Britt - we love working with you! Thanks for being awesome!"
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ramona sweeten

July 2, 2024

5  out of  5
rating by ramona sweeten
"Laura is Awesome! She was my mother's agent and she has been mine for over ten years now. I have 2 cars and homeowner's under her agency, and she has NEVER let me down. Very hands on and responsive! Will handle your security with care👌"
We responded:
"Thanks Ramona! We love working with you and hope you enjoy that new car!!!"
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Chasity Baroni

January 4, 2024

5  out of  5
rating by Chasity Baroni
"Joey and Laura are the best! They are great to work with and always there to help in any way!"
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Vince S

September 14, 2023

5  out of  5
rating by Vince S
"Laura and her team are awesome. They provide quick response and follow up via text or phone. They are able to provide good rates especially when I bundle a few things."
We responded:
"Thanks Vince! Always good to talk with you!"