Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Joshua Cooper

Joshua Cooper

May 31, 2026

5  out of  5
rating by Joshua Cooper
"Great service! Trey really knows his stuff, and everyone is kind."
We responded:
"Joshua, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
Profile photo of Amber Roetker

Amber Roetker

May 26, 2026

5  out of  5
rating by Amber Roetker
"Laura was incredibly helpful, responsive, and patient every step of the way when I had an insurance claim. Insurance claims can be stressful, but she made the process much easier by clearly explaining everything and staying on top of communication. I truly appreciated her professionalism and support, and I highly recommend her to anyone looking for an agent who genuinely cares about their clients."
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
Profile photo of Chris Roetker

Chris Roetker

May 26, 2026

5  out of  5
rating by Chris Roetker
"Laura does a great job of making you feel protected and also making sure you understand options when you do have a claim"
We responded:
"Chris, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Laura McKay’s Team!"
Profile photo of Victoria Ward

Victoria Ward

May 18, 2026

5  out of  5
rating by Victoria Ward
"State Farm cut my auto insurance quotes by half with much better liability coverage. Laura was quick to engage and was able to sort everything via email due to be being at work."
We responded:
"We appreciate your review, Victoria. We are so happy that you had such a wonderful experience with State Farm Agent Laura McKay’s Team here in Germantown ! "
Profile photo of Susye Clark Sisk

Susye Clark Sisk

April 27, 2026

5  out of  5
rating by Susye Clark Sisk
"Laura is always super quick to respond. It is obvious that she cares for her clients as she works diligently to solve any issues or concerns. I would highly recommend Laura McKay as she consistently puts her clients first!"
We responded:
"Wow, thank you for the 5-star review, Susye! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
Profile photo of acpatterson3

acpatterson3

April 27, 2026

5  out of  5
rating by acpatterson3
"Very dependable agent. Highly recommend!"
We responded:
"We are grateful for your 5-star review, acpatterson3! Thanks for taking a moment to share your positive rating of State Farm Agent Laura McKay’s Team here in Germantown . "
Profile photo of Cathy Clark

Cathy Clark

April 27, 2026

5  out of  5
rating by Cathy Clark
"Laura McKay State Farm is an incredible insurance agency. They were polite, helpful, and explained all of my options fully. They didn't push me to get more coverage than I needed and when I have any questions about my coverage they are always ready to answer. I HIGHLY recommend them!!!"
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Laura McKay’s Team. "
Profile photo of Christie Johnson

Christie Johnson

April 15, 2026

5  out of  5
rating by Christie Johnson
"Laura McKay is an outstanding State Farm agent who truly goes above and beyond for her clients. My family and I have entrusted Laura with all of our insurance needs (home, all of our vehicles, children’s education accounts, life insurance and even rental properties over the years). She is knowledgeable, responsive, and takes the time to clearly explain all options to ensure you feel confident in your decisions. Her professionalism and genuine care make the entire process smooth and stress-free. She makes herself accessible and available. I highly recommend Laura to anyone looking for reliable and trustworthy insurance support."
We responded:
"Thank you for taking the time to leave such a great review, Christie. We strive for excellence in all things insurance and are grateful for your positive feedback. "
Profile photo of Hallie Phillips

Hallie Phillips

March 26, 2026

5  out of  5
rating by Hallie Phillips
"Laura's team helped me cover my new truck! They were knowledgeable, helpful, and answered all the questions I had"
We responded:
"Hallie, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Laura McKay’s Team—we are always here to help!"
Profile photo of Justin Davis

Justin Davis

March 25, 2026

5  out of  5
rating by Justin Davis
"Great Customer Service. Easy To Talk To and They Work and Find Whats Best For You and Give You What You Want."
We responded:
"Thanks so much for the fantastic rating, Justin! We are so glad you had a positive experience with us here on State Farm Agent Laura McKay’s Team. If there is anything we can do for you in the future, just give us a shout! "
Profile photo of Tyra Gordon

Tyra Gordon

March 24, 2026

5  out of  5
rating by Tyra Gordon
"Hello Michael LaRue called me and sign me up what won me over was that I like to talk to people and go over my rates and price I gave my review for a Michael Wilson which not the right person but I true to State Farm"
We responded:
"Thanks so much for the amazing review, Tyra! We really appreciate your support here in Germantown . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
Profile photo of Trey

Trey

February 24, 2026

5  out of  5
rating by Trey
"Laura and her staff are very knowledgeable and make it easy to discuss insurance! I would highly recommend this agency."
We responded:
"We appreciate your review, Trey. We are so happy that you had such a wonderful experience with State Farm Agent Laura McKay’s Team here in Germantown ! "
Profile photo of Harold Keys

Harold Keys

February 2, 2026

5  out of  5
rating by Harold Keys
"As long as y'all can keep my payments down, I am satisfied."
We responded:
"Thank you! Appreciate your review."
Profile photo of Daisee Hopper

Daisee Hopper

January 30, 2026

5  out of  5
rating by Daisee Hopper
"Ame is the absolute best! I was paying full coverage and it was more than my note and managed to save me about $30 or more on my car insurance!"
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
Profile photo of Cara Carver

Cara Carver

December 26, 2025

5  out of  5
rating by Cara Carver
"Ms. McKay and her staff are ALWAYS attentive, professional and informative. We’re pretty worrisome so we appreciate their willingness to help us understand what we’ve purchased and how we can get the best benefit."
We responded:
"Thank you Cara! You and yours are family to us! Happy holidays!!"
Profile photo of Gary Jordan

Gary Jordan

December 11, 2025

5  out of  5
rating by Gary Jordan
"Mr. LaRue was excellent. He knows his business. Knowledgeable covers all the details."
We responded:
"Thank you for your kind words Gary. Always here to help. Happy Holidays!"
Profile photo of Jamey

Jamey

November 14, 2025

5  out of  5
rating by Jamey
"Fantastic."
We responded:
"Thank you Jamey!"
Profile photo of Patrice Griffin

Patrice Griffin

October 22, 2025

5  out of  5
rating by Patrice Griffin
"Very kind and informative"
We responded:
"Thank you for your kind words. We are always here to help!"
Profile photo of RoyalT da King of Kings WATERBOY

RoyalT da King of Kings WATERBOY

October 7, 2025

5  out of  5
rating by RoyalT da King of Kings WATERBOY
"Great customer service. Straight to the point. Answered all of my questions satisfactorily. Keep up the great work Mr. Michael..."
We responded:
"Thank you so much! We are so happy to always be able to help."
Profile photo of Kenya Wells-Peterson

Kenya Wells-Peterson

September 24, 2025

5  out of  5
rating by Kenya Wells-Peterson
"Trey M. Was a very big help on helping us choose the right insurance for what we needed. I highly recommend him."
We responded:
"Thank you, glad to have you on board!"
Profile photo of Ryan Cox

Ryan Cox

August 13, 2025

5  out of  5
rating by Ryan Cox
"Mrs Lauren and her staff handled my needs greatly. Ame sent over the information and I went in to their office to discuss what I needed. Ended up with something else but in the long run what I actually needed was better."
We responded:
"It was so nice to meet with you. So glad we could get you what best suited your needs!!"
Profile photo of Nick Wilkerson

Nick Wilkerson

August 9, 2025

5  out of  5
rating by Nick Wilkerson
"Trey was very helpful and professional. He made the process of switching to State Farm very easy. 5⭐️"
We responded:
"Thanks Nick! I am so glad Trey was helpful and we are glad to have you as a part of our agency!"
Profile photo of Carrie Dupree

Carrie Dupree

August 1, 2025

5  out of  5
rating by Carrie Dupree
"Michael LaRue is the BEST!!! So patience and kind and understanding!"
We responded:
"Thank you, we agree! So glad he was able to assist you."
Profile photo of Stanley2

Stanley2

July 28, 2025

5  out of  5
rating by Stanley2
"Laura is very helpful and kind. She is a true asset to State Farm."
We responded:
"Thank you so much! So glad to help you with your new auto insurance this morning. Have a great week."
Profile photo of Charles Giordano

Charles Giordano

July 21, 2025

5  out of  5
rating by Charles Giordano
"Great team of Professionals"
We responded:
"Thanks Charles! We appreciate your kind words."